Privacy Policy
Effective Date: March 27, 2026
Tech Forge Computers respects your privacy and is committed to protecting the personal information you provide through our website and during the course of our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect information you provide directly to us, including:
- Name
- Email address
- Phone number
- Service address
- Messages or service details submitted through our contact or build request forms
- Information you provide about your computer, device, or requested service
We may also collect limited technical or security-related information through tools used on our website, such as:
- Google Analytics
- Google reCAPTCHA
- Basic browser or device information
- IP address or related security information
How We Use Your Information
We may use the information we collect to:
- Respond to questions and service requests
- Schedule and confirm appointments
- Provide mobile computer repair, tech support, and custom build services
- Send estimates, updates, invoices, or service-related communications
- Improve our website, services, and customer experience
- Help prevent spam, fraud, or abuse
Payments
Payments made through our website are processed by third-party payment providers, including Square. We do not store your full credit card or debit card information on our website or servers. When you click a payment button or payment link, you may be redirected to Square or another secure third-party payment page to complete your transaction.
Analytics and Security Tools
Our website may use analytics and security tools to understand site performance, measure traffic, and reduce spam or abuse. These tools may collect technical information such as browser type, device information, IP address, and usage data.
Google reCAPTCHA
We use Google reCAPTCHA on certain forms to help protect our site from spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service.
How We Share Information
We do not sell your personal information. We may share information only as needed to operate our business, provide services, or comply with legal obligations. For example, information may be shared with:
- Payment processors such as Square
- Website hosting, analytics, security, or spam prevention providers
- Service providers that help us operate our website or business
- Law enforcement or government authorities when required by law
Data Security
We take reasonable steps to protect the information you provide. However, no method of internet transmission or electronic storage is guaranteed to be completely secure. By using our website, you understand and accept this risk.
Retention of Information
We may keep customer communications, appointment records, payment-related records, and service history for business, legal, tax, or customer support purposes for as long as reasonably necessary.
Your Choices
You may contact us if you would like to update your contact information or ask questions about the information you have provided to us through our website.
Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
Childrenās Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Tech Forge Computers
Orlando, FL
Phone: (407) 429-4518
Email:
Privacy Questions?
If you have questions about this policy, appointment forms, payment links, or how your information is used, please visit our Contact page and reach out directly.